About the problem with [ENG Ver.] Mesugaki TRAIN
Apology for the Defect
To all those who have purchased [ENG Ver.] Mesugaki TRAIN
Thank you very much for purchasing [ENG Ver.] Mesugaki TRAIN.
Regarding "[ENG Ver.] Mesugaki TRAIN" which went on sale on December 1, we have received inquiries from several users that they cannot play the game after starting it up.
After confirming with DLsite, the company that handled the translation, we have concluded that there is a high possibility of an error in reading the Japanese name file in the internal file.
About Solution for the Problem
Please refer to the following URL for information on how to fix the problem.
We apologize for any inconvenience this may cause, but please check the following URLs for countermeasures.
https://cs.dlsite.com/hc/en-us/articles/1500006356722
Other inquiries
In addition, if there is no improvement or if you have any questions about the translated version, please contact the help desk of DLsite.
Please contact DLsite's help desk.
https://cs.dlsite.com/hc/en-us/requests/new
We apologize for any inconvenience this may cause you.
We will address the issues you have reported one by one.
Thank you for your continued support.